E-commerce

The customer comes first

All too often you’ll find developers who focus on the technical and security requirements necessary for e-commerce. These are important elements, but first and foremost we develop e-commerce solutions for your audience. We aim for the highest levels of usability, helping your customer find what they need and easing the purchase process to avoid shopping cart abandonment. It sounds glib, but happy customers really are repeat customers and advocates for your brand.

Getting it right ‘behind the scenes’

We’ve been helping businesses sell direct online for over 10 years. So we know the key questions to ask to ensure your project is going to be a success. You’ll be pleased to hear that most are to do with your business plan and order fulfilment rather than technology. When it comes to the technology, we have three options, depending on your requirements:

1. Shopify

Shopify is a hosted e-commerce platform used by more than 5,000 online retailers including Amnesty International and Pixar. The platform offers excellent value for money, is easy to administer and can accept credit card payment direct to your merchant bank account using the majority of payment gateways. Aside from its excellent reputation, we work with Shopify because we have total control of the design and code, ensuring your online shop matches your brand.

2. Bespoke e-commerce

Just as with any software package, Shopify won’t do everything exactly the way you’d like it to. Sometimes it is best to live with a little compromise, other times that isn’t an option which is why we still offer bespoke e-commerce development. Just as with Shopify this will accept card payment direct to your merchant bank account, usually using the SagePay payment gateway.

3. Partnering with e-commerce specialists

Sometimes our client’s needs go beyond our e-commerce expertise. When that happens we are open and honest and introduce our clients to partners with specific expertise or products which will augment our skills to meet the project requirements.

Questions?

To discuss how e-commerce could benefit your business, call Iain on 0131 625 5500.